Policies & Terms
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Please note that carnival costumes are custom-made items therefore once a down payment is made, under no circumstances - your payment is non-refundable. At best a credit can be applied to your account to be used in a future date. Additionally, there will be:
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NO exchange or switching of sections.
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NO changing of measurements or sizes.
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NO Costume Transfers
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NO Returns accepted
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All sales are final
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NO Refunds
PAYMENT POLICY
Costume registration is only considered complete after receipt of a down payment. Down payments are required as follows:
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Male Costumes – USD $100
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Female Backline Costumes – USD $100
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Female Frontline Costumes – USD $150
Costumes must be paid in full prior to collection, and can be paid:
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At the collection centre immediately before collecting the costume - Bahamas Residents Only. (Cash only).
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International Customers must make all payments via our website.
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Checks will not be accepted as a form of payment.
COSTUME COLLECTION POLICY
*Please note we do not ship costumes, shipping information collected in checkout will be for processing purposes only.*
All costumes must be picked up in person.
Costume packages must be collected in person with a valid form of ID. Persons may collect the costume in their name only.
The costume distribution schedule will be advertised via electronic or print media. The final date of costume distribution is the 19th of May, 2023, after which all uncollected costumes remain the property of EUPHORIA MADNESS and any down payments are forfeited by the customer.
Costumes remain the property of EUPHORIA MADNESS until paid for in full and collected.
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If you cannot collect your costume in person, please take the time to let us know who will be collecting on your behalf.
This will ensure a quick and smooth collection process.
Anyone collecting a costume must present a valid form of ID at the time of collection.
If you are collecting for yourself, you must have your ID.
If you have authorized someone to collect on your behalf, they must have their ID.